Confederation of Passenger Transport are hiring for a Deputy Regional Manager to be home-based with travel as required.
Job Title: Deputy Regional Manager (North of England)
Reporting to: Regional Manager (North of England)
Place of work: Home based with travel to regions and office as required
Salary: £40,000-£44,000
Type: Permanent
Working at CPT
Our values matter to us. They help us achieve what our members have asked us to and
deliver our very best both individually and as an organisation. We are:
- ambitious to make things better for the passengers our industry serves
- inclusive in seeking out different perspectives and
- always there when our members need us
We ask every colleague to live these values as part of their role and ask managers to enable
their teams to do so.
Role
CPT’s newly established role of Deputy Regional Manager will provide resilience, additional
experience and expertise, and capacity to the Regional Manager team in supporting
members through the devolving operating environment.
The Deputy Regional Manager will work with the Regional Manager in delivering CPT’s
existing high standard of member benefits and services, as well as playing a key part in
enabling the development and evolution of CPT’s local intervention, support and impact
surrounding the Devolution agenda and changing operating environment.
As a highly visible and externally facing member of the team, the Deputy Regional Manager
will develop and maintain relationships with members and key stakeholders across the
industry, and work with membership, operations, external relations and policy colleagues to
ensure the delivery of good governance, membership benefits and achieve CPT’s strategic
objectives.
This is a challenging and rewarding role which will require a bigger picture outlook and a
flexible approach to meet the needs of the business.
Nature of the Role
All of the following duties may at times differ between leading and supporting based on the
requirements of the business and competency/capacity of the post holder. It is expected
that the regional team will find situational based solutions as appropriate, for example, in one
region the post holder may lead on the governance cycle for a defined period of time while
in another region that may simply assist in organisation. This will be flexible and team led
approach.
This role is not classified as an assistant or administrator, but as a deputy which will fully
support the Regional team across all activity and at all levels, while ensuring that the
Regional Manager maintains the solid grounding and relationships with members and
stakeholders at all levels. It will be important that Regional Managers are not disengaged
from the membership once the peak in Devolution focused work is passed.
Due to the nature of operating environment there will be heightened activity required in
different areas over time, and the focus of the post-holder and split of resources is TBC.
Membership
Lead/support as required:
- Maintenance of Regional Governance and committees, including organisation and
attendance. - Development and delivery of Regional events, including Traffic Commissioner
evenings and Dinners, across members, stakeholders, sponsors and commercial
partners, working closely with the regional and central teams. - Proactive high visibility engagement with members to maintain relationships and
insight. - Maintenance/sharing of regional information, including member details, local issues
monitoring and evidence gathering to support collaborative work. - Manage queries and requests from members and stakeholders and appropriately
signposting or responding. - Ensure management or appropriate escalation of any Member related issues.
- Work collaboratively to deliver lead generation, targeting and conversion activities.
- Work collaboratively to further develop and maintain the regional web pages.
- Support the member feedback cycle including member surveys
- Support the regional and central teams in media related enquiries and opportunities.
- Represent CPT at external events related to retention and recruitment.
- Support the central team and Supplier Commission in continued development of the
supplier member offer including feedback and regional insight. - Work with policy, operations, external relations and membership colleagues to
disseminate appropriate policy, issues and initiative-based regional / member
comms.
Stakeholder Engagement
Lead/support as required:
- Represent CPT at regional stakeholder events and meetings.
- Act as a key liaison for a range of stakeholder initiatives which include high level such
as political engagement. - Manage feedback and information cycles, including evidence reporting and
representations from members. - Maintenance/sharing of regional information, including member details, local issues
monitoring and evidence gathering to support collaborative work. - Manage queries and requests from members and stakeholders and appropriately
signposting or responding. - Local engagement for consultations and facilitation of wider CPT engagement.
- Coach Friendly destinations liaison with Coaching Manager.
Devolution Agenda
Lead/support as required: - Development of the local issues and exemplars evidence base to support national a
regional manifesto work. - Convening and facilitating focus groups to determine local action/message
- Facilitation and engagement of members in consultations, collation and
representation of members voice. - Preparation and reporting of findings, evidence base and responses, including
interpreting and presenting data - Support the development and delivery of locally targeted ‘asks’ and ‘narratives’
- Attend relevant partnership meetings with key stakeholders.
- To regularly review and foresee upcoming changes in local Government and political
landscape
Other
- To feed into and support the development of systems and processes to support the
continuous improvement of CPT. - To deputise / stand-in for the Regional Manager as required.
- Any other duties within the competence of the post holder which they may
reasonably be requested to deliver.
In common with the entire CPT team
- Work in harmony with colleagues and members, communicating in an open and
courteous manner. - Actively and continuously review all work-related activities and suggest areas for
improvement. - Follow all relevant Company policies and procedures.
Employee Benefits
- Access to private Medical Insurance scheme (following successful probation period).
- Pension scheme with an employer contribution of 8.5% (following successful
probation period and with 2.5% employee contribution). - Non-contributory death in service policy of four times basic salary.
- 25 days annual leave – increasing by one day each year following two full years of
service (up to a maximum of 28 days). - Bank Holidays in additional to annual leave allowance.
- 12 weeks paid Maternity Leave (must have 12 months continuous service as at the
beginning of the 11th week before the expected week of childbirth and be entitled to
receive SMP)
How to Apply
Closing date: Friday 29th August
Cover letter and CV should be sent to [email protected]
Link to CPT page: CPT is hiring – Coaching Manager | CPT
